Privacy Policy

We will make every effort to protect the personal information that you provide, and are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information and forms part of the Terms and Conditions, and covers the Plan Social Ltd websites available at http://www.ptasocial.com and http://app.ptasocial.com.

Our websites use cookies.  By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

(1) What information do we collect?

We may collect, store and use the following kinds of personal information:

  1. information about your computer and about your visits to and use of this website including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation;
  2. information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
  3. information that you provide to us for the purpose of registering with us;
  4. information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;
  5. any other information that you choose to send to us; and
  6. information that you provide to us during the usage of the PTAsocial web service, when your PTA becomes a subscriber, and you become a registered user on service.ptasocial.com.

(2) Cookies

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser, and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.

The cookies cannot be used to identify you personally and do not store any credit card information.

These cookies may be created when you visit our website, or click on links that we share with you via email or social media. Cookies may be created by us or by third party services for the purposes of targeting adverts to suit you, i.e. to display adverts more likely to match your interests.

We may use both “session” cookies and “persistent” cookies on the website. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

We will use the session cookies to: keep track of you whilst you navigate the website; keep track of items in your shopping basket; prevent fraud and increase website security;  We will use the persistent cookies to: enable our website to recognise you when you visit; keep track of your preferences in relation to the use of our website; and for third parties to display relevant targeted adverts to you when browsing similar sites to ours. This allows us to make special offers and continue to market our services to those who have shown interest in our service.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers.  The information generated relating to our website is used to create reports about the use of the website. Google will store this information.  Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies.  For example, in Internet Explorer you can refuse all cookies by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector.

Blocking all cookies will have a negative impact upon the usability of many websites, including this one.

If you have any further questions about our use of cookies please email us at [email protected]

(3) Using your personal information

Personal information submitted to us via this website will be used for the purposes specified in this privacy policy or in relevant parts of the website. We may use your personal information to:

  1. administer the website;
  2. improve your browsing experience by personalising the website;
  3. enable your use of the services available on the website;
  4. supply to you services purchased via the website;
  5. send statements and invoices to you, and collect payments from you;
  6. send you general (non-marketing) commercial communications;
  7. display targeted and relevant adverts to you through third party advertising services when you are browsing other websites.
  8. send you email notifications which you have specifically requested;
  9. send to you our newsletter and other marketing communications relating to our business e.g. our blog, which we think may be of interest to you, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
  10. provide third parties with anonymous statistical information about our users – this information will not be used to identify any individual user;
  11. deal with enquiries and complaints made by or about you relating to the website;
  12. keep the website secure and prevent fraud;
  13. gather statistical information about events held by, and general communications sent by, PTAs nationally and globally. By identifying emerging patterns we hope to be able share learnings so PTAs everywhere can benefit from them.
  14. We will not without your express consent provide your personal information to any third parties for the purpose of direct marketing.
  15. All our website financial transactions are handled through our payment services provider, PayPal.  You can review the PayPal privacy policy at www.paypal.com.  We will share information with PayPal only to the extent necessary for the purposes of processing payments you make via our website, refunding such payments and dealing with complaints and queries relating to such payments and refunds.

(4) Disclosures

We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes as set out in this privacy policy.

In addition, we may disclose your personal information:

  1. to the extent that we are required to do so by law;
  2. in connection with any legal proceedings or prospective legal proceedings;
  3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
  4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
  5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
  6. Except as provided in this privacy policy, we will not provide your information to third parties.

(5) Security of your personal information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.

We will store all the personal information you provide on our secure (password- and firewall- protected) servers. All electronic transactions you make to or receive from us will be encrypted.

Of course, data transmission over the Internet is inherently insecure, and we cannot guarantee the security of data sent over the Internet.

You are responsible for keeping your password and user details confidential. We will not ask you for your password (except when you log in to the website).

(6) Policy amendments

This privacy policy may be updated from time to time so please check back regularly for the latest information.

(7) Third party websites

The website may contain links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(8) Contact

If you have any questions about this privacy policy or our treatment of your personal information, please write to us by email to [email protected] or by post to Plan Social Ltd, Kemp House, 152 City Road, London EC1V 2NX.

(9) Data controller

The data controller responsible in respect of the information collected on this website is Plan Social Ltd, whose address is Kemp House, 152 City Road, London EC1V 2NX.

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